Privacy Policy
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🔒 Privacy Policy for Snack Packs by Shaethoven
Effective Date: 01/01/2020
This Privacy Policy describes how Snack Packs by Shaethoven we collect, use, and discloses your Personal Information when you visit, use our services, or make a purchase from our website.
1. Personal Information We Collect
We collect information primarily to process your orders and improve your experience. The Personal Information we collect falls into two main categories:
A. Information You Provide Directly:
This information is collected when you interact with our site, place an order, or contact us. It includes:
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Contact Information: Name, email address, phone number.
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Order and Shipping Details: Shipping address, billing address, and instructions related to your order.
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Payment Information: Payment details (though these are securely processed by our third-party payment processor, and we do not store full credit card numbers).
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Communication Content: Information you send us via email, contact forms, or customer service inquiries.
B. Information Collected Automatically (Cookies and Usage Data):
When you visit our site, we automatically collect certain information about your device and interaction with our website. This includes:
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Device Information: IP address, web browser type, time zone, and cookies installed on your device.
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Usage Information: Pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
2. How We Use Your Personal Information
We use the Personal Information we collect for the following purposes:
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Fulfilling Orders: To process your payment information, arrange for shipping, and provide you with invoices and order confirmations.
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Communication: To communicate with you about your order, products, services, and promotional offers (if you opt-in)
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Security and Fraud Prevention: To screen our orders for potential risk or fraud.
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Improving Our Services: To analyze how our customers browse and interact with the Site to improve our website design, product offerings, and marketing efforts.





